FAQs
More FAQs- What about sewage contamination?
- Can I clean up fire and smoke damage in my home myself?
- Are your technicians trained and certified for handling hazardous materials and what are their specific qualifications?
Hard surfaces can be cleaned and sanitized after water damage occurs. Affected items that cannot be sanitized will require disposal. Porous materials such as drywall, ceiling tiles, insulation, particleboard, paneling, etc., that have been directly affected by the damage, should be removed during the emergency service visit.
After fire and smoke damage in your home, we do not recommend you attempt any “do-it-yourself” cleaning methods without first consulting your ServiceMaster Restore qualified Restoration Technician. Pre-testing, using the right cleaning agent for particular items, mixing deodourizing agents with cleaning solutions and using correct dilution ratios are just some of the ways an expert fire restoration technician attains professional and controlled results. Professional cleaning systems and products used by experienced, trained technicians give you the best chance for successful restoration of your property and belongings.
At ServiceMaster Restore, we take the safety and well-being of our customers and employees very seriously. That's why our technicians go through rigorous training and certification processes to ensure they are fully equipped to handle hazardous materials and pathogens. Our team receives training from industry experts on proper handling, cleaning, and disposal of biohazardous materials. They also receive certifications in specialized techniques and equipment usage to effectively clean and disinfect affected areas. Rest assured that when you choose ServiceMaster Restore, you are choosing a team of highly qualified professionals who prioritize your safety above all else.